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In platform support is faster, usually under 4 hours. Below are the topics we get the most questions about; if your question is not here, the contact form lands in the right inbox automatically.
How verification works, what each badge means, and what to do if your verification stalls.
What to upload for SA qualified educators, what changes for foreign qualifications, and how registrations are confirmed.
Editing your profile, controlling visibility, and how matches are ranked.
Posting positions, customising stages, digital signing offers, and exporting candidate data.
Switching plans, VAT invoices, public school discounts, and cancellations.
How your data is stored, who can access it, and how to exercise your POPIA rights.